A: Yes. Our system has been designed to strip out non-numeric values.
FAQ - SMS
If your question is not answered in our FAQ's please contact your Virbac Territory Manager.
My data has non-numeric characters in the column that contains my client’s mobile number. Will the text alert still work?
How long will it take for my text alert to reach my client?
A: Please allow up to one hour for your text alerts to reach your clients handset.
Can I send SMS alerts for anything other than booster reminders?
A: Please contact your Territory Manager if you wish to use the system for anything other than vaccine reminders.